Accounts Receivables Specialist with German

at  SAP

WE HELP THE WORLD RUN BETTER

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

WORK EXPERIENCE

• Work experience in accounting preferred
• Experience with SAP system is an advantage
• Experience with the independent communication and negotiation with client

WHAT YOU BRING

• Minimum upper-intermediate written and spoken English and German
• Certificate of Secondary Education at the minimum
• Business and accounting education is an advantage
• Ver good communication skills written and verbal
• Ability to deliver daily collection calls
• Ability to work under pressure
• Ability to work in an international environment
• Strong will to deliver excellent quality
• Good command of MS Office (Excel, Work and Outlook)
  Note from your future manager: „I started with SAP in 2013 on the similar position and I made it to the manager position in next two and half years. I am looking forward to meet you on an interview”. Zoltán

EXPECTATIONS AND TASKS

This role within the team is based on phone communication with customers in order to reassure payments. The main tasks are proactive calling and contact to customers, set up good relationship with customers, maintaining the results of the contact to the system. Very important in this role is interaction and communication with other team members and managers in an international environment, and as such require advanced communication and language skills.

WHAT YOU´LL DO

• Proactively call customers to insure the timelines of invoice payment
• Perform monitoring and collection of receivables
• Manage open items incl. overdue receivables
• Investigate billing discrepancies and respond to external queries
• Support the hotline (incoming calls) – abandoned rate < 5%
• Support the shared mailbox
• Cooperation with global cash collections team and support management
• Business administration
• Fulfillment of pre-set targets
• Unallocated cash distribution
• Netting and refund procedures