Acting Assistant Deputy Registrar, Professional Conduct (One-Year Contract)

at  HCRA Ontario

WHY WORK AT HCRA:

We foster a professional home building industry that Ontarians can trust.
The Home Construction Regulatory Authority (HCRA) is a not-for-profit corporation that is designated by the provincial government of Ontario to administer and enforce the New Home Construction Licensing Act, 2017 and associated regulations. HCRA holds licensed builders to professional standards, protects the public interest, and enhances consumer confidence in the homebuilding industry in Ontario. In addition, HCRA strives to educate consumers to ensure that they can make informed decisions and understand the benefits of a regulated homebuilding sector. As one of Ontario’s newest regulators, HCRA is dedicated to providing the highest level of service to everyone they serve.
HCRA provides a flexible, hybrid and collaborative work environment, with an array of benefits as well as considerable time off allowances. Additionally, as a mid-sized organization, team members have direct exposure to senior management on a regular basis and they get the opportunity to work on a range of assignments with significant responsibilities. By joining the HCRA, you’ll be a part of the establishment of a growing regulator that is passionate, engaged, forward-thinking and innovative.

WHAT THE POSITION IS:

We are looking for a one-year, maternity-leave coverage Acting Assistant Deputy Registrar, Professional Conduct to contribute to our fair, effective, and proactive operations by managing the Professional Conduct Unit, ensuring effective complaint management, risk management, and compliance oversight. This role focuses on implementing a risk management and harm reduction approach in all aspects of professional conduct oversight. The Acting Assistant Deputy Registrar, Professional Conduct will be responsible for recommending enforcement actions and providing expert guidance and recommendations on complaint file decisions to both the Deputy Registrar and Registrar.
A significant aspect of this role involves people management, where the Acting Assistant Deputy Registrar, Professional Conduct will lead a large team, ensuring that staff are motivated, guided, and supported in their roles. The Director will oversee the development and execution of transparent and effective complaint management and inspection processes, ensuring that these are carried out with the utmost integrity and efficiency.
The successful candidate will be deeply involved in managing the operations, ensuring that the team adheres to timelines, achieves performance objectives, and continuously improves processes based on consumer and stakeholder feedback. This role requires a hands-on leader who can inspire and lead by example, fostering a positive team spirit and a culture of excellence within the Professional Conduct department.

Please refer the Job description for details