Acting Concession Manager for Royal Copenhagen in Magasin Odense

at  Fiskars

Founded in 1775 as “The Danish Porcelain Factory” under the patronage of Dowager Queen
Juliane Marie, Royal Copenhagen is among the oldest companies in Denmark. Deeply anchored
in craftsmanship, royal heritage and timeless design, Royal Copenhagen is one of the most
luxurious porcelain brands in the world. An innovative approach and steadfast determination
have made Royal Copenhagen a part of Danish cultural history and a true national treasure.
Join Our Team as a Royal Copenhagen Concession Manager!
Are you a passionate leader with a deep appreciation for Danish design and the ability to create exceptional customer experiences? We are seeking an experienced and dynamic individual to lead our team as a Royal Copenhagen concession Manager. As the driving force behind our store, you will have the opportunity to highlight your leadership skills while immersing customers in the elegance of Royal Copenhagen’s exquisite porcelain collections.
Position: Royal Copenhagen Concession Manager
Location: Fiskars Denmark Concession in Magasin, Odense

Responsibilities:

• Lead and inspire a team of dedicated retail professionals, fostering a positive and collaborative work environment.
• Drive sales and exceed performance targets by implementing effective sales strategies, analyzing key performance indicators, and implementing action plans.
• Ensure that every customer receives an exceptional and personalized shopping experience, instilling a passion for Royal Copenhagen’s heritage and craftsmanship in both customers and staff.
• Maintain a visually captivating store environment, curating inspiring product displays that showcase the beauty and versatility of Royal Copenhagen’s porcelain collections.
• Build and nurture relationships with customers and the local community, leveraging opportunities to increase brand awareness and drive customer loyalty.
• Analyze sales reports and market trends to identify growth opportunities and develop strategies to optimize sales and profitability.
• Manage inventory levels, oversee stock replenishment, and ensure smooth store operations in collaboration with the operations team.
• Recruit, train, and develop a high-performing team, providing ongoing coaching, feedback, and performance evaluations.

Requirements:

• Proven experience in retail management, ideally within a luxury or design-focused environment.
• A genuine passion for design and a deep appreciation for Royal Copenhagen’s heritage, craftsmanship, and collections.
• Strong leadership skills, with the ability to motivate and inspire a team to achieve and exceed goals.
• Exceptional communication and interpersonal skills, with the ability to build strong customer relationships and foster a positive team culture.
• Solid business acumen, with the ability to analyze sales data, identify trends, and make data-driven decisions.
• Excellent organizational and time management skills to effectively prioritize tasks and manage multiple responsibilities.
• Flexibility to work a schedule that includes evenings, weekends, and holidays as required.

Perks and Benefits:

• Competitive salary package with performance-based incentives, recognizing and rewarding your contributions.
• Employee discounts on Royal Copenhagen products, allowing you to enjoy the elegance of Danish porcelain in your own home.
• Ongoing training and professional development opportunities to enhance your leadership and retail management skills.
• A supportive and collaborative work environment, fostering creativity, teamwork, and a passion for excellence.
• The opportunity to work with a globally recognized brand that embodies timeless elegance and Danish design.

If you are a results-oriented leader with a passion for design and a knack for creating exceptional customer experiences, we want to hear from you! Apply today, and let’s bring the enchanting world of Danish porcelain to life.
The position is a fixed term, full time until 15th of April 2025
With untiring enthusiasm, Royal Copenhagen continuously revitalises itself and its historic aesthetic, time and time again. Won’t you join us?
Read more:
fiskarsgroup.com
Read more:
royalcopenhagen.com

• Lead and inspire a team of dedicated retail professionals, fostering a positive and collaborative work environment.
• Drive sales and exceed performance targets by implementing effective sales strategies, analyzing key performance indicators, and implementing action plans.
• Ensure that every customer receives an exceptional and personalized shopping experience, instilling a passion for Royal Copenhagen’s heritage and craftsmanship in both customers and staff.
• Maintain a visually captivating store environment, curating inspiring product displays that showcase the beauty and versatility of Royal Copenhagen’s porcelain collections.
• Build and nurture relationships with customers and the local community, leveraging opportunities to increase brand awareness and drive customer loyalty.
• Analyze sales reports and market trends to identify growth opportunities and develop strategies to optimize sales and profitability.
• Manage inventory levels, oversee stock replenishment, and ensure smooth store operations in collaboration with the operations team.
• Recruit, train, and develop a high-performing team, providing ongoing coaching, feedback, and performance evaluations