Active Travel Support Officer

at  Colbern Limited

Active Travel Support Officer
Islington
Contract
£19.05 per hour
Our client is looking for an experienced Active Travel Support Officer.

This agency post will support:

• The communications received and responded to via the shared inbox whilst maintaining high levels of service
• The roll out of new bike hangars

– Maintaining spreadsheets through sending offers, issuing refunds, inventory control of keys and managing renewals

• Other operational imperatives

1 Educated to a minimum of A-level or equivalent
2 Proven professional, office or administrative experience in a complex organisation.
3 Experience in the various forms of customer management work and working effectively towards to meet customer expectations and requirements.
4 Experience in the use of email, IT word processing, spreadsheets, presentation packages and databases.
5 Experience in correspondence writing, including publicity material and to present information and advice clearly and concisely.
6 Ability to deal sympathetically and professionally with members of the public over the telephone and by email.
7 Ability to prioritise own workload, under pressure and within tight schedules.
8 Ability to use, develop and maintain systems, including financial, IT and performance review systems, necessary for the delivery of cost effective, high quality services.
PLEASE ONLY apply if you have the necessary skills, experience and expertise.
The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients
are an equal opportunities employer

Please refer the Job description for details