Acute Clinical Strategy - Programme Administrator

at  The Queen Elizabeth Hospital Kings Lynn NHS Foundation Trust

This is an exciting opportunity to join the N&WAHC Programme Team as a Programme Administrator . The N&WAHC Programme Team is a dynamic team that is now growing to support the acute Trusts in Norfolk and Waveney with their ambitious portfolio of transformation and improvement work that will support the realisation of their collective vision. This post will be hosted by the QEH and sit within the Transformation Team, providing administrative support to the N&WAHC Programme Team.
As such, the N&WAHC Programme Team is looking for a highly motivated, flexible and organised individual to provide and coordinate administrative services for the programme.
If you are a dynamic individual with a passion for improvement and looking for an exciting opportunity to work within a fast-paced team that supports big programmes of work to improve services for our patients and staff experience, we want to hear from you. Successful candidates will have strong organisational skills, a good eye for detail, the ability to manage competing tasks to short deadlines and drive for continuous improvements.
1. To contribute to the smooth running of the N&WAHC Programme Team
2. To provide administrative support required to scope plan and deliver programmes of work within the remit of the Programme
3. To be a first point of contact for the programme related queries
4. Update and maintain effective and efficient document management systems
5. Work with the programme team to ensure efficient, effective administrative processes
6. To assist the programme team to meet obligations relating to all aspects of governance, ensuring project controls are maintained
7. Arrange workshops and events, liaising with key internal and external stakeholders to prepare meeting agendas, take minutes, ensuring that all arrangements have been catered for
8. Coordinate and prepare accurate reports meeting papers, reports and minutes for the full remit of the programme of work.
9. Utilise a comprehensive range of skills, including: word processing, spreadsheets, databases and developing presentation materials
10. Interpret routine information and requests and act accordingly
11. To support programme team members in all matters relating to delivery of programmes and respond to communications queries from staff as required
12. To model a collaborative style of working, working with others to achieve the best outcomes
There’s never been a more exciting time to join TeamQEH. We’re working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we’ve ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
For further information, please see attached Job Description and Person Specification which outlines the main responsibilities for the role

Please refer the Job description for details