Admin Coordinator SME (Yogyakarta)

at  Moladin

Responsibilities

• Responsible to deliver good quality of data entry process for loan application and document upload into the system.
• Coordinate with various PIC such as surveyor, credit analyst, branch manager and marketing to support the operation.
• To review the loan applications in term of data and document completeness and ensure the data/documents fulfillment as per target SLA time.
• To ensure all loan documents are put in the safekeeping properly as per SOP and can provide the document request fast in case needed for any audit purpose.
• To ensure collateral document are safely keep temporary in branch storage before it deliver to store at Head Office.
• Act as customer service in branch that will liaise with Head Office customer experience to solve customer issues/questions.
• Responsible for day-to-day branch operations processing – including reports, reconciliation payment, reconciliation costs.
• Responsible to ensure all contracts, payment information and welcome pack has been sent to customers.

Requirements

• At least a Bachelor’s Degree from reputable university with an excellent GPA (preferably accounting/finance/economic/business administration).
• Advanced in Microsoft Office (Word, Excell, Functionality of PIVOT and Vlookup).
• Experience in managing large data set.
• Superb attention to detail and always act based on procedures given.
• Good communication skills and able to communicate the process recommendation properly in operational area.

• Responsible to deliver good quality of data entry process for loan application and document upload into the system.
• Coordinate with various PIC such as surveyor, credit analyst, branch manager and marketing to support the operation.
• To review the loan applications in term of data and document completeness and ensure the data/documents fulfillment as per target SLA time.
• To ensure all loan documents are put in the safekeeping properly as per SOP and can provide the document request fast in case needed for any audit purpose.
• To ensure collateral document are safely keep temporary in branch storage before it deliver to store at Head Office.
• Act as customer service in branch that will liaise with Head Office customer experience to solve customer issues/questions.
• Responsible for day-to-day branch operations processing – including reports, reconciliation payment, reconciliation costs.
• Responsible to ensure all contracts, payment information and welcome pack has been sent to customers