Admin Office

at  COLLECTIUS CMS S PTE LTD

Serves as first point-of contact for all incoming/outgoing files from the client

• Serves as liaison support for the Mediators
• Serves as the medium to triages all calls, files, and mails between clients, mediators, customers & management
• Primary administrative contact and provides day-to-day transactional support to the collection system for the team
• Import of Daily Assignment & Payment Files from Client
• Preparation of Demand Letter
• Monthly Billing Invoices Submission
• Monitoring of Mediator / Inventory Queue, and maintains a healthy inventory by conducting regular checks
• Submission of Status Report & Closure of account to Clients
• Ensuring SLA & SOP are met with compliance
• Facilitate & Assist in Mediators or Clients request of Account Queries
• Other Administrative Task

Requirement

• Proficient in MS Office and Excel
• Able to multi-tasking
• Good communication skills and customer oriented
• Shows initiative, responsible, team player, good problem-solving and decision-making skills

Please refer the Job description for details