Admin Officer (Estate Management)

at  Wakefield and District Housing Limited

HOW TO APPLY

• Read the job description, person specification and guidance notes below.
• Complete the supporting information form below with details of how you meet the person specification.
• We also encourage you to provide your CV if you have one but please remove any information that identifies you (e.g. your name and address).
• Email your supporting information form, and CV if you have one, to [email protected] before the closing date. Applications close at midnight on the date specified at the top of this page.

The Estate Management Team focus on managing and supporting tenants to help create confident communities and provide a range of services including, but not limited to:

• Environmental maintenance, monitoring and enforcement.
• Tenant involvement and community development.
• Home re-locator service and temporary accommodation.
• Managing nuisance and antisocial behaviour.
• Overall tenancy management.
• Neighbourhood Panel meetings.
• Periodic tenancy visits and lifestyle surveys.
• Preparation of cases for legal action including tenancy breaches.

As an Admin Officer within the team, you will act as the first point of contact for Estate Officers, you will deal with customer enquiries received by email and telephone. You will also help maintain estate and tenant records. You will co-ordinate appropriate responses to a range of enquiries. Most importantly, you will provide the highest quality service to the communities we serve.
In addition our Estate Management Team also run ‘The Estates Academy’ which is a yearlong programme aimed to develop your skills, knowledge and experience to support progression to the next step in your career
For more information or an informal chat about this role, please contact Katie Edwards, Tenancy Management Officer on 0344 9 021989.