Admin Support Coordinator

at  Sheffield Teaching Hospitals NHS Foundation Trust

An exciting opportunity has arisen within Vascular Services for a professional Admin Support Coordinator to join our friendly and dynamic team. Helping to provide a high quality and efficient admin service to our clinical teams.
The role will be in support of the Admin Coordinators, providing designated inpatient and outpatient activity efficiently and effectively, in line with both national and local standards, and ensuring the workload is managed in a timely and accurate manner.
The postholder will be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in their role. They will share the Trust values and be committed to equality, diversity and inclusion.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes, health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Use appropriate booking processes to facilitate the management of Access Plans including adding, removing and appointing patients to and from the appropriate lists.
Liaise directly with the management team, clinicians and the clerical team to ensure that all appropriate appointments are actioned.
Order and maintain stationary levels within the department.
Checking patient discharge summaries and actioning as appropriate.
Dealing with telephone queries from patients, relatives, colleagues, GP’s and other internal services.
Managing and sending referrals for grading and ensuring appropriate appointment is arranged.
Requesting notes for admissions, prepping and distributing.
Support and maintain patients through their clinical pathway (i.e., chasing investigations in a timely fashion), ensuring accurate recording of the patient’s 18-week pathway status at every juncture on the hospital Lorenzo (electronic database) systems.
To Support the Coordinator when required in contacting patients, relatives, carers, GPs, Consultants (internal and external), medical staff (internal and external) community staff (including nursing), nursing staff, administrative staff, other health related bodies such as DVLC and Social Security, Housing Department and Pharmaceutical companies, on behalf of the consultants.
Supporting with MDT duties.
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes a firm commitment to professional development of its staff together with the provision of an excellent health and well-being support service.
Sheffield Teaching Hospitals NHS Foundation Trust is one of the largest and most successful healthcare employers in the UK. We offer fantastic opportunities for career progression, training and development, ensuring that roles are both challenging and rewarding.
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria

Please refer the Job description for details