Admin Support- Diabetes and Endocrinology, Band 2

at  Gloucestershire Hospitals NHS Foundation Trust

Admin Support- Diabetes and Endocrinology, Band 2 (15 hours a week)
Working in a administrative support role within the Diabetes & Endocrinology Department.
We are looking for candidates with exceptional organisation, interpersonal skills, and the ability to work well as part of a team but also to work on their own initiative.
The department is fast moving with new challenges in this evolving specialty.

• Collection and delivery of notes in the department
• Booking of any required appointments
• Setting up and formatting letters for our team of diabetes nurses.
• Filing of clinical documentation
• Dealing with departmental post
  The service will offer a supportive environment for learning and development and the opportunity to build upon existing knowledge and experience in this role.
  The Diabetes team are a friendly department that work to a high standard to ensure we are delivering a high standard of patient care.
  Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patient contacts using digital dictation or via Dragon voice recognition.
  Ensuring incoming post and results is sorted, any appropriate action taken and passed to the team on a daily basis.
  Deal with enquiries by letter/e-mail/telephone from patients, GPs, other hospitals, other consultants and management.
  Liaising with external organisations for the benefit and progress of patient care, such as Social Services, other hospitals, etc.
  Using speciality databases for recording patient information/clinic activity for audit/survey purposes, as well as sending out any associated paperwork