Administration and Contracts Manager

at  Queensland Health

Metro South Health is Australia’s first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland’s population.
This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community.

About the Role

• Provide on-the-job training to staff, and/or identify training/professional development opportunities, in collaboration with individual employees, to help them meet the expectations of their role.
• Encourage professionalism in staff by leading by example and mentoring staff, communicating workplace expectations and behaviours, and by maintaining consistent standards, practices, processes and procedures.
• Foster teamwork and individual accountability by leading the team through changes to the way work is performed by the team and providing feedback to staff about their performance.
• Be responsive to staff’s needs during periods of high volume and/or challenging situations, including acting as a point of guidance, intervention or escalation.
• Respond to the MSH@Home and Aged Care Services Managers feedback about service provision and/or identify and progress improvements in administrative systems, processes and procedures and/or identify improvements in staff performance to enhance efficiencies and effectiveness in service provision, balancing administrative compliance with service expectations.
• Conduct quality audits of work undertaken by the team to ensure data integrity and tasks are completed efficiently and effectively.

Find out about the role in more detail and how to apply in the attached Role Description.
Our values of Integrity, Compassion, Accountability, Respect, Engagement and Excellence, shape our culture within Metro South Health. Our values guide our day-to-day decision making and are fundamental to what we care about as a health service, how we behave, how we interact with each other and provide care to the many patients who come through our doors every day.
We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.
You can find out more about why it’s so great to work at Metro South here: www.metrosouth.health.qld.gov.au/join-our-team.This work is licensed under a Creative Commons Attribution 3.0 Australia License

• Provide on-the-job training to staff, and/or identify training/professional development opportunities, in collaboration with individual employees, to help them meet the expectations of their role.
• Encourage professionalism in staff by leading by example and mentoring staff, communicating workplace expectations and behaviours, and by maintaining consistent standards, practices, processes and procedures.
• Foster teamwork and individual accountability by leading the team through changes to the way work is performed by the team and providing feedback to staff about their performance.
• Be responsive to staff’s needs during periods of high volume and/or challenging situations, including acting as a point of guidance, intervention or escalation.
• Respond to the MSH@Home and Aged Care Services Managers feedback about service provision and/or identify and progress improvements in administrative systems, processes and procedures and/or identify improvements in staff performance to enhance efficiencies and effectiveness in service provision, balancing administrative compliance with service expectations.
• Conduct quality audits of work undertaken by the team to ensure data integrity and tasks are completed efficiently and effectively