Administration Assistant

at  Ballarat Health Services

SKILLS & EXPERIENCE:

• Demonstrated experience in providing administrative support, preferably in Recruitment and/or Human Resources.
• Qualification in Business Administration or Human Resources is preferred but not essential.
• Advanced computer skills with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong word processing and data entry skills.
• Understanding of privacy and confidentiality principles.
• Customer-focused mindset with a commitment to meeting customer and organizational needs.

ABOUT THE ROLE

We are seeking a highly motivated and organized Administration Assistant to join our People & Culture (P&C) department. If you’re looking for an opportunity to be an essential part of a dedicated team and contribute to our mission, we encourage you to apply. As an Administration Assistant, you will play a pivotal role in ensuring the smooth operation of our People & Culture department. You will handle various administrative tasks and serve as the first point of contact for general inquiries via phone and email.
This position is intended to cover a maternity leave with availability for job sharing (2-3 days per week).

KEY RESPONSIBILITIES:

• Process and monitor pre-employment background checks, including Police Checks, Working with Children checks and NDIS clearances.
• Monitor the P&C phone system and email, promptly responding to all incoming calls and emails and directing messages as needed.
• Investigate, problem-solve, and troubleshoot various queries, utilizing available resources and escalating issues when necessary.
• Participate in continuous improvement activities and projects related to P&C functions.
• Assist in maintaining and updating computerized office and information management systems.
• Enter and update daily HR competencies, such as induction checklists and PDRs, accurately in the relevant database.
• Collect mail and perform other administrative tasks and projects as required.