Administration Clerk - Specialist Consulting, Referral Management

at  Monash Health

JOB DESCRIPTION

Location: Melbourne | Eastern Metropolitan
Job type: Full time, Part time
Organisation: Monash Health
Salary: Salary not specified
Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Health and Allied Health, Human Resources, Information Management, Procurement
Reference: 65704

ABOUT YOU

We are seeking people to join our patient-focused team who possess the following:

• Excellent communication and customer service skills;
• Ability to work in a fast-pace dynamic environment;
• Attention to detail; and
• Intermediate computer skills.

The Referral Management team are primary team responsible for processing referrals, scheduling appointments and responding to consumer enquiries by both patients, referrers and various stakeholders.In this clerical role your primary responsibilities will include:

• Provide patients and visitors with assistance over the phone as first point of contact;
• Effective communication with patients, families and providers;
• Process referrals, schedule appointments as well as complete other tasks to support the daily operations of the referral management service.
• Complete and ensure accurate data entry.