Administration Officer

at  Birmingham City Council

KEY REQUIREMENTS/SKILLS & EXPERIENCE

Applicant must be computer literate, have experience in dealing with the public.
Be able to be accurate when data imputing and undertaking administrative duties.
To be able to deal with enquiries from the public, bereaved families and professionals such as the Police, GP’s, Hospitals and legal professionals whilst understanding the importance of confidentiality.

SKILLS & EXPERIENCE

Excellent communication skills
Ability to prioritise and manage workload
Required to work flexibly across a variety of duties.

ADDITIONAL INFORMATION

You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered.
For any queries in relation to this role please contact: cherly.bates@birmingham.gov.uk
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.
We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
We welcome applications from people with caring responsibilities and flexible working options will be considered.
A Disclosure and Barring Service (DBS) check will be undertaken
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements , before any employment offer can be confirmed.
Job Description and Person Specification: Administration Officer Gr3 JDPS.doc

This is a front facing role at the Coroner’s office and will involve dealing with the Public and undertaking general office, administration and reception duties. Must be able to deal with bereaved people, the successful applicant will be expected to deal with distressing situations, images and information in relation to death and bereavement.
Must be able to act as Court Usher in relation to the Coroners Court.