Administration Officer - Inpatient Unit

at  Queensland Health

Sunshine Coast Hospital and Health Service (SCHHS) is in southeast Queensland and extends through the coastal and hinterland areas from Caloundra in the south and Gympie in the north.
The Administration Officer responds to enquiries and provides information and assistance to staff, patients, and visitors to facilitate effective service delivery within a hospital setting. Contribute to patient flow by performing a support role to nursing and medical staff, coordinating all patient movements.

• Respond to general reception enquiries on the ward by answering all incoming telephone calls and ensuring accurate transfer of messages and information to support patients and staff.
• Effectively communicate with customers and demonstrate understanding, empathy, patience, and a positive service focus.
• Undertake ‘cultural assessment/risk screening’ to identify patient needs and optimise the patient’s recovery / outcomes on discharge from the acute care setting.
• Provide high quality confidential administration support to the team.
  Remuneration value up to $65,493 p.a., comprising salary rates $37.68 - $41.90 p.h., employer contribution to superannuation (up to 12.75%) and annual leave loading (17.5%) (AO3) (Permanent part time positions, 52.5 hrs p.f.). Applications will remain current for 12 months. Please note: only applications from candidates will be accepted (applications that may result in an agency fee will not be considered).
  Why work for us?
  We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.As a Queensland Health employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.We are committed to providing a diverse and inclusive workplace for our people and our community. We encourage people of all genders, races, ages and abilities to apply for roles within our Health Service.You can find out more about why it’s so great to work at Sunshine Coast here: https://www.health.qld.gov.au/sunshinecoast/careers
  As a Sunshine Coast Health employee, you will receive competitive remuneration and have access to: - A wellness program;- Generous superannuation;- Flexible work arrangements;- Career training and development; and- Salary packaging.
  Check out the latest updates here: https://www.sunshinecoast.health.qld.gov.au/This work is licensed under a Creative Commons Attribution 3.0 Australia License