Administration Officer, Neringah Hospital

at  HammondCare

• Join one of Australia’s most innovative health & aged care providers
• Permanent part-time role 24 hrs/wk at Neringah Hospital in Wahroonga
• We are a NSW Health-affiliated organisation with continuity of entitlements

ABOUT THE ROLE

The role of Administration Officer works within the Mission and Mission in Action of HammondCare to ensure the provision of high-level administrative support to the hospital’s functionality. This is a permanent part-time role 24 hours per week Monday, Thursday and Friday.

KEY RESPONSIBILITIES

• Administration Activities and Support
• Follow up and maintain current referral information
• Planning and coordinating appointments for clinicians and booking patients in for MDT using eMR
• Check-in and check-out and update patient status in eMR
• All patient appointments are entered into eMR in an efficient and timely manner
• Notify and confirm patients appointments via email, SMS, letter, and phone
• Support to clients/carers prior to telehealth appointments
• Effective Liaison with LHD/external interpreter Services, co-ordinating and booking appointments as required
• Provision of accurate Patient Information and update of patient medical records
• Provide thorough training to new or relief staff covering RTU to ensure administration processes are consistent
• Provide office support services such as photocopying and scanning/faxing, as well as using all office computer systems effectively
• Support reception cover and respond to internal and external enquiries as needed
• Enter and maintain referral details into the case conferencing database
• Prepare weekly patient list for case conference
• Prepare and send GP discharge letters as per case conference