Administration Officer

at  Queensland Health

About the role

Permanent full time opportunity.

• To effectively provide an efficient and accurate administrative service through the timely provision of medical transcription and typing services, along with a range of valuable support duties as directed as part of the administrative team within the General Surgery Program.
• Successful applicants will be required to provide confidential, efficient and effective client focused administrative support to specialist Consultants, Staff and Patients who utilise the various clinical and non-clinical services within The Prince Charles Hospital.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health’s values:

• Complete functions associated with the waitlisting of patients, bookings for procedures / appointments, managing procedure / appointment cancellations, rescheduling and removals from the waiting list using the relevant information systems in a timely manner.
• Provide medical typing and transcription support to the staff specialists. Make corrections and/or alterations to typed correspondence as required and assist with other typing and administrative support functions as required.
• Communicate with medical and other staff to ensure delivery of the dictated transcripts within prescribed time requirements.
• Effectively liaise with employees at all levels and disciplines within the organisation, external medical practitioners, government departments and the public in relation to the core business of the Program.

Health Equity
It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it’s so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers
Job ad reference number: PCH567694 Close date: Monday 10th June 2024
Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTEDThis work is licensed under a Creative Commons Attribution 3.0 Australia License

Please refer the Job description for details