Administration Services Officer

at  The Hospital Research Foundation Group

• 1 x Full time & 1 x Part time (0.6 FTE - 3 days – 22.5 hours/week)
• Create that right first impression every time for all our visitors
• Generous salary packaging available
  The Hospital Research Foundation (THRF) Group is seeking two enthusiastic and motivated Administrators to join our dedicated team. This is a fantastic opportunity to utilise all your admin skills to create that right first impression and provide timely and effective support to the whole THRF Group.

The full-time role will take ownership of position responsibilities, while the part time role will actively float within the team, providing back-up and support as needed.

Reporting to the Administration Services Lead, key tasks include:

• Reception duties – answering incoming phone calls, greet visitors, process donations, sell lottery tickets
• Providing a broad range of admin and project support across the business
• Assisting with the Under Our Roof service, including taking bookings, setting up for patient arrivals and organising cleaning and other maintenance as required
• Processing and fulfilment of over the counter and postal donations in an efficient, accurate and timely manner
• As the first point of contact, providing exceptional customer service to various external stakeholders and internal departments within the THRF Group.