Administration/Support

at  Xpera Risk Mitigation and Investigation LP

Company:
Xpera Risk Mitigation and Investigation LP
Administration/Support

Responsibilities:

• Creation and drafting of correspondence/reporting for various departments.
• Tracking internal email inbox used by employees.
• Reviewing reports; ensuring standards are met.
• Report binding, emailing, or mailing of reports, create courier waybills.
• New claim intake, either via phone, email or through front desk.
• Entering claims into internal system.
• Time entries into internal time tracking system
• Deactivating files
• Coordination of projects and meetings
• Creation and updating of various spreadsheets.
• Processing of invoices
• Other duties, including Receptionist duties, as required.

Competencies Required to Succeed:

• Excellent oral and written communication skills and the ability to write detailed, comprehensive reports.
• An analytical thinker with advanced problem-solving skills.
• Ability to approach a problem from different perspectives and explore all angles, using an investigative mindset.
• Comfortable with the use of a computer, standard programs, and use of online data resources, etc.
• Must be discreet and comfortable handling sensitive information.
• Extremely organized, concise, and strong attention to detail.
• Must work well independently with minimal supervision.

Qualifications & Experience:

• Experience conducting surveillance for insurance claims and corporate investigations is an asset.
• Post-secondary education or equivalent combination of post-secondary education and relevant experience.
• Possession of a valid Investigator license an asset.
• Minimum 2 - 3 years’ experience in an administrative support role required.
• Previously demonstrated ability to execute high attention to detail.
• Demonstrated ability to manage changing priorities and proven organizational skills.
• Demonstrated behaviors showing initiative and follow-up skills.
• Demonstrated ability to maintain a high level of confidentiality.
• Demonstrated professionalism and work ethic.
• Proven ability to contribute to and work well within a team environment.
• Experience with Word, Excel & Outlook skills are required.
• All other computer applications – must have the aptitude and ability to learn as required.

Unsolicited Outreach Statement – Recruitment Agencies
SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process

• Creation and drafting of correspondence/reporting for various departments.
• Tracking internal email inbox used by employees.
• Reviewing reports; ensuring standards are met.
• Report binding, emailing, or mailing of reports, create courier waybills.
• New claim intake, either via phone, email or through front desk.
• Entering claims into internal system.
• Time entries into internal time tracking system
• Deactivating files
• Coordination of projects and meetings
• Creation and updating of various spreadsheets.
• Processing of invoices
• Other duties, including Receptionist duties, as required