Administration Team Lead

at  Central and North West London NHS Foundation Trust

An exciting opportunity has arisen for an Administration Team Leader to join Ealing Community Services.
The post-holder will need to provide strong leadership and management for the administrative team at Ealing Day Treatment Centre, ensuring implementation of efficient and robust administration systems and processes to support our clinical services operating from this community site. The role will support day to day operational service delivery, including reception management functions for the building and a hands-on, practical approach is required.
In order to be shortlisted, please ensure that you outline your previous staff management/supervisory experience in your application, along with examples of how you meet other aspects outlined in the person specification.

Use of MS Office, SystmOne, Oracle and Health Roster will be essential in this role. Training will be provided, but a high level of IT literacy will be needed, in addition to having the ability to train your team and support their development. You will need to be well organised, be able to work on your own initiative and to cope with changing priorities and demands.

• To supervise, lead and manage a team of administrative staff.
• To oversee front of house services , ensuring that there is appropriate cover at all times and support operational service delivery at the community site.
• To continue to improve and develop the administrative functions and processes which support our clinical teams.
• To work collaboratively with colleagues across Ealing Community Partners and external organisations in relation to site management eg infection control, health and safety, ICT, estates and facilities etc
• To support various aspects of data collection, resolve SystmOne data quality issues and help to resolve ICT issues.

There’s a place for you at CNWL.
We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do. Providing top quality care depends on our ability to employ the best people.
We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career.
With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more – whatever stage of your career you’re at, there’s always a place for you at CNWL.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
To recruit, lead and manage a team of administrators who are responsible for delivering a high-quality efficient administration service to support the smooth running of a large and diverse range of clinical services.
To provide clear leadership in the Administration service, ensuring efficient and robust processes exist to support the delivery of clinical services, reporting to the Service Manager. The post holder will work as part of a dynamic team in delivering an effective service supporting Clinical Service Leads

• To supervise, lead and manage a team of administrative staff.
• To oversee front of house services , ensuring that there is appropriate cover at all times and support operational service delivery at the community site.
• To continue to improve and develop the administrative functions and processes which support our clinical teams.
• To work collaboratively with colleagues across Ealing Community Partners and external organisations in relation to site management eg infection control, health and safety, ICT, estates and facilities etc
• To support various aspects of data collection, resolve SystmOne data quality issues and help to resolve ICT issues