Administration Team Leader - Emergency Department

at  Queensland Health

About the Role: We are currently looking for two experienced Administration Team Leaders to deliver high quality, consumer focused administrative support service to the Emergency Department. This position leads and coordinates a frontline administrative team who work in partnership with the clinical team to implement and maintain effective administrative processes and systems, ensuring excellent customer service. This position supports MyHR processes and delivers effective training to new and existing team members.

About You: You will understand Metro South Health’s values, have a genuine desire to join our team and be able to demonstrate the following:

• High level communication skills (both written and verbal) in keeping with professional and confidential services.
• Ability to build relationships with clients (patients and staff), that understand clients’ needs and to deliver a high-quality service that meets these needs.
• Proven ability to work within and lead a team.
• High level analytical skills, strong problem-solving skills, and a logical approach to achieve outcomes with an awareness of the big picture.
• Strong working knowledge of office procedures, high level secretarial and administrative skills.

Our values underpin what we care about as a health service, how we treat each other and our commitment to caring for the community. Diversity of ideas, skills, traditions and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.
We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation and family responsibilities to apply. We are committed to creating a diverse and inclusive workplace for our people and our community.