Administrative Assistant

at  Ascension Group

REQUIRED SKILLS AND EXPERIENCE

• A leaving certificate or equivalent
• Relevant administrative experience
• A high level of computer proficiency: the standard business software in the FSAI is Microsoft Windows 10 Enterprise and Microsoft Office 365 with an emphasis on Outlook, Teams, Excel and PowerPoint.
• An ability to maintain high levels of confidentiality.

CUSTOMER SERVICE & COMMUNICATION SKILLS

• Actively listens to others and tries to understand their perspectives/ requirements/needs.
• Understands the steps or processes that customers must go through and can clearly explain these
• Is respectful, courteous and professional, remaining composed, even in challenging circumstances
• Can be firm when necessary and communicate with confidence and authority
• Communicates clearly and fluently when speaking and in writing

SPECIALIST KNOWLEDGE, EXPERTISE AND SELF DEVELOPMENT

• Develops and maintains the skills and expertise required to perform in the role effectively, g. relevant technologies, IT systems, spreadsheets, Microsoft Office, relevant policies etc.
• Clearly understands the role, objectives and targets and how they fit into the work of the unit
• Is committed to self development and continuously seeks to improve personal performance

DRIVE & COMMITMENT TO PUBLIC SERVICE VALUES

• Consistently strives to perform at a high level and deliver a quality service
• Serves the Government and people of Ireland
• Is thorough and conscientious, even if work is routine
• Is enthusiastic and resilient, persevering in the face of challenges and setbacks
• Is personally honest and trustworthy
• At all times, acts with integrity
  This job description is subject to change from time to time, in line with the FSAI’s work requirements.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

The FSAI is committed to a policy of Equal Opportunities. The FSAI’s vision is to be a leader in diversity, equity, inclusion and belonging in the Irish public sector. The FSAI and its staff is committed to:

• Treating all people equally and respectfully
• Being equitable and fair by working to attract and develop a diverse workforce and ensuring that individuals feel valued in their workplace.
• Being inclusive and seeking out and learning from multiple perspectives.

The RACB team provides strategic leadership for regulatory affairs; supports the official agencies in the regulation of the food industry; prepares and issues guidance on enforcement and compliance with food law; and provides advice to Government on food safety policy, regulatory issues and food legislation. The RACB area deals regularly with food business in relation to food legislation including food hygiene, compositional, food supplements, labelling, e-commerce and import/export requirements and provides training services for both official agencies and industry.
The appointee will be responsible for providing an effective and efficient administration support service, including handling multiple tasks within tight time frames. The person will work in a multidisciplinary environment, and must work well under pressure while contributing to the provision of a high quality service. The appointee will be mindful of the need for a high level of confidentiality and responsiveness to changing priorities.