Administrative Assistant for Home Health

at  Home Health Advantage INC

We are currently seeking a Permanent, Full-Time scheduler for therapy staffing services office in Orland Park (16616 107th Court 60467) Minimum Requirements:-
1- Great personal and organization skills (is a must).
2- Excellent Computer Skills.
3- Minimum 2 years College Degree.
4- Bilingual/Spanish speaking (preferred but not required).
This is a position with great benefits ranging from health, dental, vision and life insurance, retirement plan, and great other benefits.

PLEASE ONLY QUALIFYING CANDIDATES APPLY!!!

Home health scheduler/Customer Support Specialist . The responsibilities of this position include:

• Managing large amounts of incoming calls.
• Providing accurate, valid, and complete information to ensure the highest level of customer satisfaction.
• Acting as an effective daily liaison between our customers and therapists.
• Use of multiple computer systems such as Axxess, Kinnser as well as our Electronic Medical Records (EMR) therapyBoss system to track, gather information, and/or troubleshoot customer issues in a timely and effective manner.
• Record details of inquiries, comments, and complaints.

Candidate MUST speak English/ Spanish (preferred but not required

• Managing large amounts of incoming calls.
• Providing accurate, valid, and complete information to ensure the highest level of customer satisfaction.
• Acting as an effective daily liaison between our customers and therapists.
• Use of multiple computer systems such as Axxess, Kinnser as well as our Electronic Medical Records (EMR) therapyBoss system to track, gather information, and/or troubleshoot customer issues in a timely and effective manner.
• Record details of inquiries, comments, and complaints