Administrative Assistant for Utilization Review

at  Lake Behavioral Hospital

JOIN OUR TEAM AS A Administrative Assistant – Utilization Review – Part Time
Your Work Matters How will you make a difference?
The Administrative Assistant is responsible for providing administrative support for the Utilization Management department, including performing clerical duties, attending departmental meetings, coordinating staff activities, staff educational files and providing support for the Director of Clinical Programming.
Schedule: Monday – Friday flexiable hours ( 8am–1pm) or Monday – Thursday (8am- 2pm)
Your Experience Matters What we’re looking for:
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Education: Associate Degree in Business Administration or related field preferred; or an equivalent combination of education and experience.

• Experience: At least one (1) year experience as an Administrative Assistant in a health care setting preferred in a health care setting; or combination of education, training and experience.
• Additional Requirements: Must be able to type at least 65 w.p.m.; knowledge of Word and Excel software programs; and experience as a mental health technician desired. Ability to work overtime and flexible hours, as requested.

Primary duties may include, but are not limited:

• Completes frontline and clerical support to the Utilization Review team in processing daily, weekly, and monthly reports
• Managing incoming calls or incoming emails from insurance companies and route them appropriately.
• Follow-up on appeal submissions to determine status.
• Develops and maintains positive customer relations and coordinates with various functions within the company to ensure clinical requests and questions are handled appropriately and in a timely manner.
• Verify patient insurance eligibility as needed
• Complete follow-up calls for Utilization Review Coordinators to maintain compliance on authorization timeframes.
• Provide support for documentation uploads of authorizations.
• Troubleshoot for missing documentation as requested.
• Responds to tasks and written request from coordinators, providers and internal departments.
• Open and distribute mail for the department.
• Order supplies for the department, maintain a cost-effective and efficient office.
• Consistently prioritize workloads to ensure daily work is completed.
• Adhere to facility, department and Corporate Personnel Policies and Procedures.

Your Care Matters What we provide for our team:

• 401(k) + matching
• Health insurance
• 100% company-paid life insurance coverage up to 2x your annual salary
• Vision insurance
• Dental insurance
• 100% company-paid long term disability insurance
• Paid time off
• Cafeteria on site + discounted meals
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free parking