Administrative Assistant

at  Makola Housing Society

WHO WE ARE

M’akola Housing Society (MHS) is an Indigenous affordable housing provider committed to supporting vibrant, diverse communities in British Columbia. Our portfolio spans the entire province and involves property management, asset management, Assisted Living, and providing professional consulting services to other service providers. We have energetic and engaged teams. Each member brings a unique approach and skillset, and together we are committed to delivering high-quality service to our tenants and their communities. We strive to create a welcoming and supportive environment where all team members take personal accountability for their work, have a passion for excellence, and are encouraged to achieve their full potential.

POSITION SUMMARY

Reporting to the Prince Rupert Property Manager, this position provides a range of confidential and administrative functions to support the regional property management office. The Administrative Assistant will be responsible for the overall flow of work for the regional office and to provide exceptional customer service to our tenants while being mindful of M’akola’s vision and values.
This is a full-time, permanent position working Monday – Friday, 8:30 am – 4:30 pm, 35 hours /week based out of the Prince Rupert Regional Office.

REQUIRED SKILLS AND KNOWLEDGE

• Excellent skills with MS Office (Word, Excel, and Outlook)
• Experience working in and with the Indigenous community preferred
• Strong interpersonal skills (i.e. tact, respectful interactions and diplomacy)
• Strong planning, time management, and organizational skills
• Enjoys interacting with the public and solving problems
• Exhibits cultural sensitivity and awareness
• Clear and concise communication verbally and in writing
• Maintain confidentiality on all matters

QUALIFICATIONS

• At least 2 years of administrative experience
• Experience using Microsoft Word, Excel, and Outlook
• Experience providing service in a Contact Centre environment an asset
• Experience working in and with the Indigenous community would be an asset

• Provide administrative support and assistance to the Property Manager for all aspects of the office operations
• Manage reception duties and provide excellent service to tenants, applicants, stakeholders and others
• Update various spreadsheets of data and for tracking purposes
• Prepare various documents including, letters, memos, correspondence, and notices
• Maintain an accurate filing system according to office policy
• Conduct general duties to ensure office is clean and tidy
• Order office supplies as needed upon approval
• Other related duties as required from time to time