Administrative Assistant

at  Northumbria Healthcare NHCT Northumbria Healthcare NHS Foundation Trust

Applications are invited from candidates who are suitably qualified and experienced in administrative duties and clerical work to offer administrative support to our busy adult Speech and Language Therapy team. The post will be based at the Oxford Centre in Longbenton, but may be required to work at other sites within the Trust.
The post would be suitable for staff who have completed a Business Admin Apprenticeship and/or staff looking to offer administrative support to a clinical community-based service.
The successful candidate will work alongside assistant speech and language therapists and administrative officers to provide a comprehensive clerical and secretarial service to the team of speech and language therapists working in the community and hospital sites.
The main duties of this post will involve answering telephone queries from patients / professionals, booking appointments, sending out clinical correspondence and maintaining admin systems including Systmone. Other varied duties include handling post, photocopying, filing and typing clinical correspondence. IT skills in the use of Microsoft products would be an advantage alongside word processing experience and knowledge of Systmone.
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.
We are looking for a highly organised individual, who has excellent interpersonal and communication skills to join our admin team. This is an exciting opportunity to be part of a friendly, dynamic, innovative service that prides itself on high quality care and positive patient and staff experience.
The post holder must be able to use their own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills. The post holder will access regular support and supervision from the Office Manager and be part of a small, experience administrative team

Please refer the Job description for details