Administrative Assistant/Receptionist

at  Fredericton Mitsubishi

WHO WE ARE

This position is at Fredericton Mitsubishi, which is part of Shift Auto Group. Shift Auto Group consists of Fredericton Mitsubishi, Volvo Cars New Brunswick, Grand Falls Hyundai, Miramichi Kia, 5 ReCar locations, 2 St Croix Auto locations, Velocity Autobody and 9 Wonder Auto locations across NB and NS. At Shift Auto Group, we have experienced RAPID growth over the last several years and are now offering an exciting opportunity for a First Impressions role!
The key cog in our dealership is our First Impressions. Many companies would call this position Reception or Administrative Assistant, but we feel that this is a very important position within Mitsubishi, and we don’t believe that these titles properly explain the importance of the position.

In this role, the First Impressions will:

• Ensure every guest, regardless of whether live, via telephone, or digitally, has an exceptional experience.
• Answer all inbound telephone calls, being the first point of contact for these telephone guests.
• Manage all the keys for the dealership, ensuring proper key management policies are followed and completing regular key audits.
• Managing the proper collection of accurate location guest traffic, using our Customer Relationship Management (CRM) system.
• Manage all the administrative duties for the branch. This includes, but isn’t limited to: managing gas purchase orders and reconciling the monthly fuel bill, opening all mail, organizing all documentation and files as required, and coordinating with all sub-contractors like building cleaners.
• Daily ensuring that the cleanliness and appearance of the branch meet our high standards.
• All other administrative and support duties as instructed by the Branch Manager.

Requirements:

• Bilingual; English & French
• Organized
• Honest and Reliable
• Good knowledge of all Microsoft Office software
• Exceptional Personality
• Previous office and/or customer-facing service experience would be a definite asset

The hours for this position are Monday to Friday, 8am - 5pm. Compensation will depend on experience. Think this is the right fit for you? Apply today

• Ensure every guest, regardless of whether live, via telephone, or digitally, has an exceptional experience.
• Answer all inbound telephone calls, being the first point of contact for these telephone guests.
• Manage all the keys for the dealership, ensuring proper key management policies are followed and completing regular key audits.
• Managing the proper collection of accurate location guest traffic, using our Customer Relationship Management (CRM) system.
• Manage all the administrative duties for the branch. This includes, but isn’t limited to: managing gas purchase orders and reconciling the monthly fuel bill, opening all mail, organizing all documentation and files as required, and coordinating with all sub-contractors like building cleaners.
• Daily ensuring that the cleanliness and appearance of the branch meet our high standards.
• All other administrative and support duties as instructed by the Branch Manager