Administrative Assistant (Social Services Outreach Programs)

at  Catholic Charities Diocese of Pittsburgh

At Catholic Charities, Diocese of Pittsburgh, we’re seeking a compassionate and highly organized Administrative Assistant to provide front office support in our Butler Office.
The Administrative Assistant role provides the support needed for the delivery of services to our clients.
We offer successful candidates a competitive hourly rate, strong health benefits (including medical, dental and vision) that are available the first of the month following hire date, and generous time off programs that include15 paid holidays a year. We also have a solid retirement plan that is fully funded by Catholic Charities along with other benefits.
We have a collaborative and friendly team focused culture at Catholic Charities and we are proud to be designated by the Pittsburgh Business Times as one of the Best Places to Work in Western Pennsylvania in 2022 and 2023.
Take a look at the Administrative Assistant description below and let us know if you would like to join our team dedicated to supporting individuals in need.

ADMINISTRATIVE ASSISTANT KEY PERFORMANCE OBJECTIVES INCLUDE:

• Serves as the primary first point of contact for all visitors and individuals seeking assistance.
• Takes all incoming telephone calls from individuals requesting services.
• Accurately documents all information and referral calls on the call logs.
• Provides referrals to external community resources for services.
• Maintains the daily staff log to track staff who are working in the office or remotely.
• Monitors the flow of clients into the office on a daily basis by maintaining the client sign in/sign out sheet.
• Orders and maintains inventory of office supplies for the office.
• Schedules maintenance appointments of vehicles to ensure vehicles are properly maintained.
• Processes the mail on a daily basis that includes retrieving and distributing mail and taking mail to the local US Postal Service.
• Manages the client laundry appointments on a weekly basis.
• Provides tangible assistance items to clients and accurately tracks tangible assistance.
• Monitors, organizes, and maintains the office space to ensure the needs of the program are met in an efficient and professional manner.
• Maintains client confidentiality in communications with clients, staff, and others at all times to preserve clients’ rights.

MINIMUM QUALIFICATIONS:

• A high school diploma or equivalent is required.
• A minimum of two years of administrative support experience is required.
• Proficiency with Microsoft Office (Work and Excel) is required.
• Excellent verbal and written communication skills are required.
• The ability to multi-task and meet established deadlines is required.
• A demonstrated record of providing a high level of customer service is required.
• The ability to self direct to accomplish tasks is required.
• Act 33/34 clearances are required.
  Catholic Charities is an equal opportunity employer

Please refer the Job description for details