Administrative Assistant

at  St John of God Health Care

Your Role at St John of God Bunbury Hospital
As Administrative Assistant, you will be responsible for providing a highly professional standard of reception and a comprehensive admission and clerical support service to hospital clientele, caregivers and the health care team.

The Position

• Answer telephone and desk enquiries using a pleasant, courteous and professional approach, and assist where possible or refer the enquirer to the appropriate caregiver.
• Welcome patients on admission and provide room orientation as appropriate.
• Complete all relevant admitting and discharge procedures (including boarders) and complete documentation.
• Maintain responsibility for the management of all patient health records associated with patient admissions, transfers and discharges for the ward or area.
• Ensure patient health records are accurately collated and returned to PHIS Department within 24 hours of patient discharge during weekdays or as soon as possible on Monday for discharges over the weekend.
• Ensure Patient Administration system data is updated accurately and continuously.
• Co-ordination of bed transfers between other wards and holding bays using BAS (Bed Allocation System)
• Arrange follow up appointments for patients with medical practitioner’s rooms and/or other allied health professionals.
• Update caregiver rosters on rostering system database on a daily basis or as requested.
• Train new and relief Administrative Assistants and orientate new medical and nursing caregivers to the clerical requirements of the ward
• Communicate and liaise with nursing and medical caregivers on ward information including emails, new policies and procedures
• Liaise with nursing and medical caregivers regarding enquiries, appointments etc.
• Enter nurse pagers into the Nurse Paging System.
• Order and maintain stationery supplies.
• Assist with word-processing as required by the Nurse Manager/ward.
• Other clerical duties as required and as per specific ward/department duty list (located in ward/department manual).
• All other reasonable duties as directed by the relevant Manager/Supervisor

You will have previous experience in administrative assistant roles, advanced word processing skills with experience in and knowledge of a range of MS Office packages and data reporting systems. You will demonstrate the ability to work independently and prioritise workload to achieve effective and efficient administrative services
To succeed you will possess excellent office system organisation skills, well-developed written and verbal communication and customer service skills. You will have the ability to work effectively with a range of stakeholders, and have the ability to work within and contribute to a cohesive team environment
Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

• Salary: $64,355 to $69,469 (pro-rata for part time), plus 11% superannuation
• A fixed-term, part-time position, working 46 hours per fortnight
• Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
• Novated leasing
• work related expenses
• self-education and
• additional superannuation
• A healthy work-life balance through flexible work options, additional purchased leave & well-being programs
• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
• Employee support through our dedicated free Employee Assistance Program (EAP)
• Innovative Professional Development opportunities
• Travel Green allowance to receive $6 per day – or up $1500 per year – towards alternative transport modes including public transport, riding or walking to work or carpooling.

For enquiries contact Chloe Harvey, Allied Health Manager, on (08) 9729 6304.
Applications close Friday, 12th July 2024
St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse

Please refer the Job description for details