Administrative Assistant

at  The Royal Marsden NHS Foundation Trust

Are you interested in joining a stimulating environment that is committed to fulfilling the needs of its staff as well as its patients?
Do you work well in a team and under pressure?
Do you have excellent communication skills?
Are you organised and have PC skills?
Are you able to demonstrate good interpersonal skills and work in a confidential and sensitive manner?
If you are, then Day Care Services may be for you. Based in the brand-new Oak Cancer Centre, the Olayan Day Care Unit is looking for an administration assistant/scheduler. The unit is a busy day care facility, providing care and support to patients with a wide variety of cancers. The unit will offer a pleasant environment to ensure comfort and a relaxed setting throughout the patient’s pathway. We are committed to providing the highest quality care and maintaining consistently high standards in a professional and friendly atmosphere.
Appointments, scheduling and capacity management
To deal with all new patient chemotherapy referrals from clinicians, ensuring that the first chemotherapy treatment is scheduled within Cancer Waiting Times targets.
To liaise directly with the patient regarding their treatment, providing information and reassurance and managing patient expectations around the chemotherapy experience
T o liaise with the clinical teams and nursing staff to prioritise the scheduling of new referrals.
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That’s why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
For further information on this role, please see the attached detailed Job Description and Person Specification:
To ensure that all patients leave the MDU with an appointment for their next chemotherapy prescribing clinic and treatment, where appropriate.
To reschedule appointments for patients whose treatment has been cancelled or delayed.
To adhere to patient appointment booking processes on HIS, ensuring that Trust procedures and local protocols are met

Please refer the Job description for details