Administrative assistant

at  University Hospitals Plymouth NHS Trust

PRIMARY DUTIES & AREAS OF RESPONSIBILITY Be familiar with and adhere to PHNT policies and procedures with particular regard to patient confidentiality, Health and Safety and Administrative Guidance Notes. Ensuring that patients medical records are fully and accurately prepared in accordance with the needs of the clinical, nursing and management staff. To ensure that patients receive timely and accurate written and verbal communication regarding the planned care assessment service and associated services. To establish and maintain effective channels of communication with other departments.
To receive and depart all patients attending the clinic and check details on iPM. To book patients appointments into pre-assessment, anaesthetic and exercise testing clinics. Be responsible for placing patients onto the inpatient/day case waiting list using accurate coding following pre-operative assessment Booking pre-assessment appointments for patients at the request of surgical specialties, rearranging appointments if required and taking appropriate action if patients do not attend their appointments Take appropriate action in response to telephone calls from patients, GPs and other agencies using initiative, within Trust guidelines To perform any other duties, in any area of the Unit, deemed necessary by the Administration Managers (Intensive Care and Planned Care Assessment), to include cover for sickness and annual leave

Please refer the Job description for details