Administrative Officer - Outpatient Clinics

at  Mercy Health Australia

Employment Type: Permanent part time
Hours: 32 hours per week
Salary: $24.63 - $40.71 per hour
Location: Werribee Mercy Hospital
Application: Please upload resume and cover letter
Contact: Andrea Ryan, Manager Patient Services
Email:
aryan@mercy.com. au
Phone: 03 8754 3227
Where there’s life, there’s Mercy.
Where there’s care, there’s You.
Through the battles and the breakthroughs, we’re there. Where will you be?
For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere.
Join us at Werribee Mercy Hospital, and help us deliver even greater outcomes for our patients, families, communities, and you.
About the opportunity
We are looking for a dynamic and highly motivated person to join the Outpatient Clinics (OPC) Reception Teams at WMH. This role is responsible for the efficient operation of the administrative duties involved in the Outpatient Clinics. This includes working with the electronic referral system Kyra, iPM and QFlow supporting the outpatient journey working closely with the nursing / midwifery and medical teams. You are required to provide support to other team members and actively participate in key activities of Werribee Mercy Hospital.

What you’ll bring

• Experience working in a Outpatient Department (desirable)
• Understanding of referral management and experience with patient management systems or similar (essential)
• Demonstrated administrative and Microsoft office skills
• To thrive in this role, you will have:
• Excellent time management, organisational and communication skills, with the ability to adapt and problem solve
• A compassionate, flexible and positive approach to effective patient centred care

You will also be required to provide evidence of, or in the process of obtaining:

• A current Police Record Check and Working with Children Check.
• Current COVID-19 certificate, proof of current influenza vaccination and other vaccination status consistent with public health orders.

Why Mercy Health?
We’ve been supporting people for over 100 years. Now, we’re taking all that we have and making it even better. It’s about investing in our people and our cultures to create positive experiences and opportunities for all.

Here are some things you’ll love about working with us:

• 100+ years of caring …

We’re a cornerstone of the communities we serve, and as part of Mercy Health, the vital work you do here will always be needed. That means career stability and so much opportunity to build your rewarding future with us.

• A team of 10,000 hearts …

A career in healthcare and human services isn’t always easy, and it takes true heart. Here, you’ll join a team of over 10,000 dedicated people who carry on and support each other, whatever comes their way.

• Countless moments and lives …

As part of Mercy Health, you’ll be right at the heart of our impact. By improving the health outcomes of parents and babies through outstanding patient care, you’ll know that every moment you spend here truly matters.

• … And so much more to come.

We’re on a journey to keep growing our organisation and impact for the next 100 years. We have the leadership, the scale, the heart and the vision for the future. Let’s achieve it together.

You’ll also enjoy a range of other benefits:

• Develop and expand your skills, knowledge and impact across the scope of practice.
• Advance your career with ongoing professional development opportunities and educational resources in a supportive environment.
• Find a better balance with a flexible rostering.
• Make the most of your pay with our generous salary packaging options.
• Save big with access to a range of retail discounts across financial, healthcare, travel and other services.
• Live, work and feel your best with our health and wellbeing programs including an Employee Assistance Program and Fitness Passport for you and your family. If you have an existing Fitness Passport, you can easily transfer it to Mercy Health.

Ready to help us shape the future of healthcare?
Join us and make a meaningful difference in people’s lives - and your career.
Are you ready to apply for this role? Click Apply
Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.
We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.
We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.
The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.

Please refer the Job description for details