Administrative Officer, Quality Management

at  NTUC Health

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic.
DESIGNATION : Administrative Officer, Quality Management (Part-Time)

REQUIRED QUALIFICATIONS & SKILLS:

• Diploma or Degree from any discipline
• Proficiency in MS Office applications
• Proficiency in Google Workspace applications - Gmail, Google Calendar, Google Docs/Sheets/Slides, Google Drive
• Experience in healthcare sector would be an advantage

ADDITIONAL SKILLS:

• Good written and verbal communications skills
• Strong organizational skills and keen attention to detail
• Some knowledge of graphic design skills would be good but not compulsory
• Able to use Canva

In this role, you will support the Manager, Quality Management with administrative tasks in managing the delivery of Quality and Safety goals and initiatives within Senior Day Care and Home Care through assistance on training, quality improvement projects and audits.

• Management of documents by updating the documents and related policies and procedures.
• Collaborate with the clinical and operations team to develop workflows and processes.
• Analyse and report trends on incidents and audit findings.
• Research on best practices and innovations.
• Support with communication messages on quality and safety and events