Administrative Officer

at  TAFE Queensland

About TAFE Queensland
TAFE Queensland is the largest and most experienced provider of vocational education and training in the state, with a history of serving Queensland communities for over 130 years.
Each year TAFE Queensland enrols over 120,000 students across a network of over 50 campuses, in workplaces, online and in markets offshore. Our offering spans from foundation skills and entry level qualifications to higher education degrees across more than 500 programs.
Our unique structure and statewide delivery model support our commitment to assisting the diverse needs of our students, from a wide range of socio-economic and cultural backgrounds, and in regional and remote locations. Our responsive approach allows us to adapt our offering to meet the needs of local industries by delivering training that strengthens local communities and provides real employment opportunities for graduates.
The distinguishing characteristic of all of TAFE Queensland’s programs is that they are built to meet the needs of employers and the broader industry. Students engage in practical applied learning which gives them the skills they need to be job-ready and excel in their careers.
For more information about TAFE Queensland visit www.tafeqld.edu.au.
Your Opportunity
As a key member of the administrative support team you will contribute to the efficient delivery of an enhanced system of Vocational Education and Training (VET) services through the provision of customer focused, timely, accurate and effective administrative support services to all clients.
This position reports to the Human Resources Manager.
This is a Permanent, Part-time opportunity (0.5 FTE).
The position will be based primarily at the Mooloolaba campus, however you may be required to perform work at other TAFE Queensland campuses.

Key Responsibilities

• Contribute to the success of transformation and cultural change through promoting and modelling the established values of Safey First, Working Together, Showing Initiative, Focussing on our Customer and Taking Responsibility.
• Provide accurate and efficient services utilising various software packages including word processing, spread sheeting and data input.
• Support the Human Resources Consultants in all transactional paperwork and first line enquiries.
• Perform general administrative duties including records maintenance, completion of forms including transactional payroll forms, and registering and distributing mail and correspondence according to established procedures.
• Coordinate, advertise and develop the learning and development offerings for all staff.
• Operate office equipment including telephone and photocopiers.
• Manage own workflow efficiently, negotiating priorities for deadlines as required.
• Provide proactive, courteous, efficient and timely customer services to external and internal clients.
• Respond appropriately to verbal and written enquiries, ensuring that correspondence and enquiries are handled promptly.
• Provide efficient and timely support to the whole business unit as a member of a team.
• Undertake research and development on matters relating to business functions.
• Ensure day to day activities align with business operations.
• Contribute to improvement in business processes and practices.
• Model and actively promote an ethical and safe work environment that supports the culture of zero harm and best practice regarding health, safety, wellness and sustainability.

How you will be assessed
The ideal applicant will be someone who has the following key capabilities:

*

• Prioritise and plan workflow to achieve outcomes within identified timeframes.
• Prepare basic written correspondence, utilise computer software packages and operate office equipment.
• Build and maintain positive and effective relationships with team members and clients.
• Display the initiative, attitude and ability to thrive within a dynamic, challenging and changing environment.
• Well-developed interpersonal, written and oral communication skills to deal effectively with a range of stakeholders in a customer service environment.

Mandatory Qualifications/Requirements

• There are no mandatory requirements for this role.

Highly Desirable Requirements

• Certificate III in Business Administration or similar, or a willingness to obtain qualifications, is highly regarded.

How to apply

If you’re interested in this role, click the ‘Apply’ button to submit your application via the TAFE Queensland Recruitment Portal. When submitting your application, please ensure you provide the following:

• A detailed resume;
• A cover letter that outlines your known skills, abilities, knowledge and experience in response to the “How you will be assessed” criteria above (maximum of 2 pages in total); and
• The contact details for two referees (one of whom is your current supervisor).

Closing date: 4:00, Monday 15 July 2024
Job Reference Number: TQ2024-737

Key Responsibilities

• Contribute to the success of transformation and cultural change through promoting and modelling the established values of Safey First, Working Together, Showing Initiative, Focussing on our Customer and Taking Responsibility.
• Provide accurate and efficient services utilising various software packages including word processing, spread sheeting and data input.
• Support the Human Resources Consultants in all transactional paperwork and first line enquiries.
• Perform general administrative duties including records maintenance, completion of forms including transactional payroll forms, and registering and distributing mail and correspondence according to established procedures.
• Coordinate, advertise and develop the learning and development offerings for all staff.
• Operate office equipment including telephone and photocopiers.
• Manage own workflow efficiently, negotiating priorities for deadlines as required.
• Provide proactive, courteous, efficient and timely customer services to external and internal clients.
• Respond appropriately to verbal and written enquiries, ensuring that correspondence and enquiries are handled promptly.
• Provide efficient and timely support to the whole business unit as a member of a team.
• Undertake research and development on matters relating to business functions.
• Ensure day to day activities align with business operations.
• Contribute to improvement in business processes and practices.
• Model and actively promote an ethical and safe work environment that supports the culture of zero harm and best practice regarding health, safety, wellness and sustainability

If you’re interested in this role, click the ‘Apply’ button to submit your application via the TAFE Queensland Recruitment Portal. When submitting your application, please ensure you provide the following:

• A detailed resume;
• A cover letter that outlines your known skills, abilities, knowledge and experience in response to the “How you will be assessed” criteria above (maximum of 2 pages in total); and
• The contact details for two referees (one of whom is your current supervisor)