Administrative Officer (Temporary 6 Months)

at  Network for Electronic Transfers Singapore Pte Ltd

ABOUT NETS

The NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain.
The Group operates Singapore’s national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards or mobile devices at more than 120,000 acceptance points in the country as well as online payments.

REQUIREMENTS

Diploma / Degree in any discipline.
Minimum 1 year of experience in Dispute Handling field.
Proficiency in Microsoft Excel and Outlook.
Team player and effective communicator

To monitor daily reports.
To monitor daily ServiceNow tickets.
To investigate and process QR claims upon request from banks or consumers.
To investigate and monitor unconfirmed transactions and perform adjustments via internal systems.