Administrative Professional

at  Northwest Exterminating

Overview:
Ready for your next career opportunity? Look no further, The Mouse is looking to hire you!
Join the team that invests as much in their teammates as they do their customers! Northwest was founded on the values of honesty, integrity, and excellence. Today these values still remain the core of Northwest Exterminating as we have grown from a family of 2 to a family of over 1,000 team members and multiple service centers throughout Georgia, Alabama, Tennessee, South Carolina, North Carolina, and Florida.

• You will receive all inbound calls and emails to assist customers per their needs including, but not limited to, payments, scheduling, conflict resolution, and selling of additional residential services
• You will appropriately notate all accounts and complete all necessary paperwork in a timely fashion
• You will create monthly routes based upon service professional’s assigned territory and ensure accuracy and readiness of daily schedule
• You will complete additional tasks and projects as needed
• You will problem solve customer accounts for current and future needs
• You will have the ability to describe and sell residential pest services to new and existing customers resulting in monthly commissions
• You will focus on consistent customer communication
• You will partner with internal groups such as fellow administrative associates, sales, service professionals, and management to ensure extraordinary customer service