Administrative Secretary

at  Centre for Addiction and Mental Health

Job Number: 930003
Category: Administrative and Clerical Support
Positions Available: 4
Years Experience Required: 3
Location: Toronto, Ontario
Posted Date: Apr 9, 2024

POSITION DESCRIPTION

The Remedial Measures Program is currently seeking a four (4) full-time, temporary (12 months) Administrative Secretary’s to provide administrative and clerical support to ensure the smooth and effective operation of the program. Reporting to the Manager, the Administrative Secretary will respond to a wide range of duties relating to the facilitation of the Remedial Measures Program contract requirements and will assist participants in accessing the appropriate program information to meet their remedial requirements. Responsibilities include by not limited to: providing general clerical support; performing telephone functions; registration of participants; compiling statistics on participant flow and disposition; report generation and follow-up; financial processes; typing and editing of documents; data entry; general database management; photocopying, faxing, filing and scanning, spreadsheet management, report generation, and other administrative duties as required. You will support a workplace that embraces diversity, encourages teamwork and complies with all applicable regulatory and legislative requirements. This position is located at our College Street site with working hours of 11:30AM - 7:30PM ET.

QUALIFICATIONS

You must have completed post secondary education, with three (3) years of general clerical/reception/call centre experience or an equivalent combination of education, training and experience is required. The successful candidate will have experience dealing with the public; excellent verbal and written communication skills, well-developed interpersonal skills and the ability to demonstrate sound judgment, discretion, tact and courtesy. You must be able to respond to participants professionally and politely as well as to provide clerical functions efficiently. You should also be flexible with regard to types of tasks, possible flexible work hours to accommodate other provinces, to work as a team player and to also work independently with minimal direct supervision. Proficiency in the use of computer databases, software applications including but not limited to; the Microsoft Office suite including Word, Excel, Spreadsheet use, Outlook, and Power point is an essential. Previous call centre experience preferred. The ability to work with participants of diverse ethno racial and cultural backgrounds is required. Government clearance will be required.

Please refer the Job description for details