Administrative Support

at  Cambium Inc

Job Description:
STATUS: Contract, Full-time (18 months)
LOCATION: Whitby, ON
APPLY BY: May 6, 2024
SALARY RANGE: $21-$22/hour

JOB REQUIREMENTS:

• Ability to provide in-person reception support at the office during Cambium’s core hours – remote work and/or flexible work hours are not permitted for this position
• One year of experience in an administrative capacity preferred (wage to be commensurate with experience)
• A post-secondary certificate or diploma in Office Administration or equivalent is preferred
• Resourcefulness, flexibility, and a high degree of reliability
• Strong verbal skills and proven superior telephone manners – this position receives, redirects, and takes messages for hundreds of telephone calls per month
• Ability to lift 50 pounds (for example: box of paper, incoming courier packages)
• Experience working with Microsoft 365 software and Adobe Acrobat
• Excellent writing skills, including proper spelling, grammar, and punctuation
• Superior time management skills and the ability to prioritize tasks
• Sound and independent judgment, reasoning, and discretion
• Meticulous records maintenance skills
• The successful candidate will demonstrate excellent communication skills with fluency (reading, writing and oral) in English.
• Valid Driver’s License and access to a reliable vehicle.

ESSENTIAL ATTRIBUTES

• Reliable, professional, responsive, and positive work attitude – as Cambium’s first point of contact, this is key!
• Effective team player – enthusiastically supports other team members as needed
• Open to new responsibilities – not focused on what is or is not in the job description
• Putting in extra effort – sticking around longer than usual to help out when needed

WHAT WILL YOU DO?

The Administrative Support position provides in-person reception services at our office locations and for each of Cambium’s service lines. You will provide essential administrative support, including answering internal and external client calls, handling correspondence, arranging and monitoring courier shipments, maintaining office supplies, and assisting with file maintenance. Your attention to detail and organizational skills will ensure smooth day-to-day operations, contributing to our overall efficiency and success.

JOB DUTIES

• Receive, screen, and redirect visitors, telephone calls, e-mails, and mail
• Provide administrative support for all Cambium service lines, as directed
• Arrange and closely monitor incoming and outgoing courier shipments
• Prepare and send time-sensitive reports to clients as directed.
• Act as a first contact for staff on administrative-related issue resolution, work with additional levels of support when necessary
• Closely monitor and maintain office supplies
• Support employee onboarding activities
• Communicate updates and reminders on company intranet site
• Maintain office equipment, working with service providers when necessary (e.g. photocopier, phone system)
• Maintain hard copy and digital files; ensure prompt filing and forwarding of correspondence
• Support Health and Safety and facilities maintenance tasks as directed
• Occasional travel and overtime required