Administrative Support

at  CARE CORNER SINGAPORE LTD

COMPANY DESCRIPTION

Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened. Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised people with lower income and little opportunities for a formal education could be helped to realise their potential and become more competent and fulfilled persons. Through a series of early outreach initiatives, Care Corner has evolved into an organisation offering a wide range of programmes and services delivered through various social service centres located island-wide. In a bid to stay relevant to the needs of the community, Care Corner has continuously strived to offer new and innovative programmes to support those in need and the less privileged.
DESIGNATION : Administrative Support (6-month contract)

QUALIFICATIONS

Minimum ’O’ levels.

REQUIREMENTS:

• At least 1-2 years of relevant experience
• Strong administrative skills
• Good customer service orientation
• Good communication skills, both oral and written
• Proficient in MS Office/Office 365

Provide administrative support to 2 Service Points located in Eunos and Tampines:

Front Desk Operations:

• Greet and attend to public walk-in. This may include administering visitor logbook and badges, notifying relevant colleagues or re-directing public to appropriate resources
• Answer, screen and route incoming phone calls to relevant parties, taking down phone messages, checking of incoming phone messages and emails
• Attend to enquiries and feedback and where necessary, consult manager/supervisor on appropriate response or follow-up
• Handle courier/express mail services upon request, mailing of letters, checking of mailbox and dissemination of mail to relevant parties.

Facility Management:

• Ensure reception and meeting rooms readiness/cleanliness at start and end of the day
• Ensure upkeep, cleanliness and maintenance of the facilities. This includes liaising with vendors on maintenance matters, upkeep of first aid supplies and fire-fighting equipment
• Plan and conduct workplace safety exercises (e.g. fire drills) in accordance with safety guidelines and regulations

Programme and Data Administration:

• Work with relevant programme managers for back-end programme administration and implementation coordination and support
• Upkeep of relevant databases within the Service Point, including the use of shared IT platforms for centralised depository of documents
• Support in collation of data and statistics for programme and services reporting and publication content generation
• Assist in implementation of personal data protection policies and measures in daily operations.

Library Management

• Scan books and categorize them accordingly.
• Administer and track the check-out and check-in.