Administrator

at  Berkshire Healthcare NHS Foundation Trust

Interviews will be held on 23 July 2024.
The Common Point of Entry/ Gateway is the front door to mental health services across Berkshire. It is a predominately telephone-based service offering specialist mental health assessment and signposting to Primary, Secondary, and tertiary based mental health services in Berkshire.
We are primarily based in Bracknell, however, do offer face to assessment and liaise with associated Primary, statutory, and Secondary care services throughout Berkshire.
We are innovative, stable and experienced team who offer high level of support with a good balance of home and office-based work. The Team is committed to offering a good work/life balance with opportunities for personal and professional development.
The post holder will provide a high level of administrative support and maintain effective office processes and procedures in relation to routine and urgent referrals for the Common Point of Entry (CPE). The Role of CPE administrator is set within a busy open plan office along with the ability to work remotely.
The post holder will work under the direction and supervision of the Admin Manager and ensure good communication is maintained.
We are seeking a motivated and passionate individual who has the ability to work well within a team environment and be able to manage and prioritise workload, being able to work on their own initiative with minimal supervision, to meet deadlines and prevent delays for people accessing services to meet their health needs.
In return we offer structured supervision, access to training and development as part of your own personal development programme. This is a friendly and supportive team environment within an organisation that truly makes a difference for people with mental health conditions, their families and carers
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.

• Strong knowledge and understanding of the health and social care systems and operating frameworks.
• Previous knowledge and experience of working in similar environment, with service users who have complex mental health needs.
• Effective and competent interpersonal, influencing, communication, observation and reporting skills.
• Previous NHS experience in a similar role.
  For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. For further application tips – see the help with your application document attached once you click apply.
  If you’re someone who shares our passion for excellence and care, you belong at Berkshire Healthcare!
  We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to contact Sonjia Mihell, CPE Admin Manager on 07929185052 or via email at sonjia.mihell@berkshire.nhs.uk who’ll be delighted to help.
  We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required