Administrator

at  Berkshire Healthcare NHS Foundation Trust

We are looking for a proactive, motivated, and enthusiastic individual to join our friendly and supportive multi-disciplinary team. The post provides lots of variety and as a member of the administration team you will support both Social Service and NHS staff.
The administration team’s aim is to ensure that all data and administrative functions are delivered and run smoothly for the benefit of the service and its service users. Therefore , we are looking to recruit someone with excellent inter-personal skills and initiative who can work in a busy team.
Your work will range from the administration of incoming referrals, booking appointments, organising and taking minutes at a variety of meetings, supporting the team with administration of reports, assessment letters and answering incoming telephone calls from clients, their families and third parties, acting as first point of contact for the adult ’ s mental health team in Slough.
Answering and dealing with telephone callers in a courteous manner, giving appropriate advice , taking and relaying messages accurately, processing enquiries and keeping a record of these transactions. Telephone calls may be of a sensitive nature.
To keep patient records up to date on both the Trust’s electronic data base (RiO) and the local authority electronic data base . This forms a large part of the role and training will be given as required .
Organising safeguarding, best interest and general team meetings as required by Multi-Disciplinary Team compiling agendas and taking / transcribing and distributing the minutes in a timely fashion.
To undertake any typing, photocopying, scanning, collating and distribution of documents as required by the Multi-Disciplinary Team.
Back up reception cover during periods of leave and sickness . This role will see you acting as first point of contact for service users and their carers . Booking clinic / meeting rooms as required .
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.

Excellent administrative skills
Able to multitask, prioritise and manage demanding workload
Able to maintain confidentiality at all times
For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. For further application tips – see the help with your application document attached once you click apply.
If you’re someone who shares our passion for excellence and care, you belong at Berkshire Healthcare!
We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call Debra Broderick, Head of Service, on 01753 690950 or by email debra.broderick@berkshire.nhs.uk who’ll be delighted to help.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required