Administrator - Business Support Team

at  South Gloucestershire Council

HOW YOU’LL MAKE A DIFFERENCE

As an Administrator for the Business Support Team, you will provide detailed and accurate administration support to ensure that records and reports are up to date, helping the wider Children, Adults and Health department to provide support to those in the community who may need it. You will be part of a small, experienced team, who are friendly and welcoming and training, and support will be given.
The team are currently hybrid working, mixture of working remotely at home and working in the office. Currently this is spending one day at our Badminton Road, offices in Yate and the other four days working from home, this is subject to change.
This is for a limited term contract until 30 April 25.

WHAT WE NEED FROM YOU

• You will hold an NVQ 2 or 3 GCSE’s grades C (Grade 4) or above or have equivalent qualification or equivalent relevant experience in office administration.
• You will have the ability to take notes and and type accurate minutes of meetings, with the skill to format documents to a high standard.
• You will have the ability to communicate effectively to customers, professionals and partnership agencies using a variety of media i.e. email, phone, face to face etc.
• You will have great IT skills and its practical application, including experience of using Microsoft Office (Outlook, Word, Excel, PowerPoint) and maintaining computerised record systems.
• You will have experience in using databases, including running standard reports, analysing data and presenting findings.
• You will have experience of basic financial procedures i.e. petty cash, invoicing etc.
• Although not essential, you may have experience of dealing with challenging calls from and to young people regarding life skills and life experiences.

• You will act as a main point of contact for the social care and education service, providing administrative support to managers ensuring work carried out is efficient and procedures are effectively implemented.
• Daily you will deal with enquiries and information requests, interacting with customers, colleagues and partners to maintain strong working relationships.
• You will attend daily safeguarding meetings and take notes.
• You will have responsibility of collating, maintaining records and analysing information to ensure accurate statements are produced and data is retrieved from computerised systems and interpreted.
• You will research information within social care and education and collate evidence for presentation in reports. This may include drafting sections of documents for use by others.
• You will communicate specific concerns, queries and issues and ensure they are accurately and promptly relayed when necessary.
• You will also be required to accurately record and assist in the monitoring and maintaining of budgets/financial information/resources.