Administrator

at  Computershare

LOCATION: CALGARY (AB)

This is a hybrid position primarily based in Calgary, Canada. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working .

WE GIVE YOU A WORLD OF POTENTIAL

We are so excited to be advertising for an Administrator to join our brilliantly talented Coporate Trust team on a permanent basis.
Are you looking for that next big move or maybe you feel a little stagnated in your current role or perhaps you want to work for an organization that offers you flexibility, creativity, and variety? Are you passionate about building relationships and delivering successful outcomes? Whatever it may be, this role could just be what you are looking for!
The Corporate Trust Administrator works closely with the Professional Administrator in ensuring all department reporting is completed on a timely basis. The Administrator also works closely with the Manager of Corporate Trust, the Corporate Trust Officers and the Associate Trust Officers to ensure the new business files are set up correctly in our system. The Administrator provides clients with the reports on warrant exercise as they happen.

A ROLE YOU WILL LOVE

The Corporate Trust Administrator is responsible for setting up and monitoring the flow of new business files with in the department. This encompasses creating the electronic client file, initiating the new business checklists, setting up the CART diaries and initiating the invoicing. The Administrator also adds the new files to be database and provides follow up to the Department Manager and Professional Administrator a report of delinquent items. The Administrator is also responsible for updating the billing information in our databases and communicate information to the Client Master Data Group in the Billing area. The Administrator completes the warrant exercises initiated by the holders for our branch including checking the calculations, creating the capital control forms on workflow, completing and sending the report to the client as well as receiving and forwarding funds from and CDS exercise.

Some of your key responsibilities may include:

• Responsible for completing administrative requests such as deliveries, photocopying or scanning various documents, sending letters, preparing labels, outgoing courier packages and courier slips in a reasonable time
• Receipt and distribution of incoming mail, cheques, general emails and faxes within the department . Redirection of general phone call enquiries to appropriate person or department File correspondence, statements, reports and documents on a regular basis in the Corporate Trust files
• Act as vault custodian for unique assets held on behalf of our client files

• Set up new electronic client files in our system and track new issue setups to ensure completion on within established parametersMaintain custody of corporate seals, updating and preparation of incumbencies

WHAT WILL YOU BRING TO THE ROLE?

The Account Manager Supervisor II will be an integral part of the team due to the responsibility of overseeing the team and processes that will help drive the business; you should have strong analytical skills with high attention to detail and not be afraid to manage both people and processes to achieve and maintain client success.

Other key skills required for this role include:

• The Administrator should possess at least 2-3 years general office experience and possess great interpersonal skills with the ability to work and adapt in a constantly changing environment.
• The Administrator position requires attention to detail and some evaluative judgment based on best practice and previous experience and guided by clear policy and procedure. The Administrator is expected to escalate any problems to either the Manager or Professional for guidance as needed.
• Capable of monitoring a department’s operational processes, identifying when resource adjustments are needed in order to accomplish the objectives by the set deadlines and provide collaboration with other people managers to effect those resource adjustments
• Proficient in developing and executing business strategies tied to a common vision, to maximizes revenue and profitability
• Skilled at communicating with all levels in the organization and conveying a clear message so that the organization to make appropriate decisions and necessary actions to be taken