Administrator - Diabetic Eye Screening

at  Northamptonshire Healthcare NHS Foundation Trust

We are seeking a dedicated and organized Band 2 Administrator to join our dynamic team. As an Administrator, you will play a vital role in supporting the smooth operation of the Diabetic Eye Screening Programme. Your responsibilities will include patient administration, data entry, appointment scheduling, and providing excellent customer service to patients and healthcare professionals. Please note that some manual handling is involved in this role. The days of work will be 7.5 hours Mon, Tue, Thu and Fri 30 hours. You will be expected to cover for holidays and sickness within the admin team.
Administrative Support: Provide comprehensive administrative support to the Diabetic Eye Screening Programme team.
Data Management: Accurately input and manage patient data using electronic systems.
Appointment Scheduling: Coordinate and schedule patient appointments, ensuring efficient use of resources.
Customer Service: Respond to patient and healthcare professional inquiries promptly and courteously.
Record Keeping: Maintain and update patient records, ensuring confidentiality and compliance with data protection regulations.
Communication: Liaise with healthcare providers, patients, and team members to facilitate effective service delivery.
Manual Handling: Assist with the transportation and setup of equipment and materials as needed.
NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
The Northamptonshire Diabetic Eye Screening Programme is dedicated to preventing sight loss in people with diabetes by providing high-quality eye screening services. We are committed to excellence in patient care and aim to improve health outcomes through early detection and management of diabetic retinopathy.
NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be ‘outstanding’ by supporting opportunity, innovation, development and growth.
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the ‘About You’ Section of the document

Please refer the Job description for details