Administrator/Duty Worker – Homeless Intermediate Care Team (HICT)

at  University College London Hospitals NHS Foundation Trust

UCLH Integrated Care Operations Service
Administrator/Duty Worker - Homeless Intermediate Care Service (HICS)
An exciting opportunity has arisen for a suitably qualified and experienced staff member to join a service within the UCLH Integrated Care Operations Division. We are seeking a highly committed and motivated individual who will ensure that we provide an effective team with the continued development of the inclusion health service called the Homeless Intermediate Care Team (HICT). HICT forms part of the NCL Out of Hospital Care Model (OOHCM). The NCL OOCHM is one of seventeen pilot sites across England funded by the Department of Health and Social Care (DHSC), supporting people experiencing homelessness with health and social care support and temporary accommodation after being discharged from hospital.
The Administrator/Duty Worker will play a central role in supporting the management of administration and coordination of the MDT and services, as well as engagement with a wide range of stakeholders internally and externally to UCLH. The role will also require a high level of relationship building and collaboration with the UCLH HIC team, Integrated Discharge Teams (IDTs) across NCL, Hostel managers, hostel staff, peer workers, outreach homeless services and charity and voluntary sector organisations.
As a result, the role will require the ability to work innovatively and in a flexible manner to support with the delivery of the service, with support from senior managers.
The post is fixed term to 31st March 2025
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National ENT and Eastman Dental Hospitals
University College Hospital Grafton Way Building
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology .
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust

• In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.

UCLH top trust to work at in England – for the second year running! University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work

Please refer the Job description for details