Administrator for CAMHS Common Point of Entry

at  Berkshire Healthcare NHS Foundation Trust

Interviews will be held on 29 July 2024.
We are looking to recruit a Band 3 team administrator based at Bracknell.
The role will be full-time working 37.5 hours per week Monday to Friday.
Administrators are key to our Trust, supporting our service users and clinicians. You will benefit from a culture that is firmly centred on staff support and development, enabling genuine job satisfaction. Much of our work is innovative and you will enjoy full involvement, while being encouraged to contribute your own thoughts and initiatives.
Working as part of our administrative team, you will support our clinicians in sending out correspondence and booking appointments. You will answer emails and telephone calls, following up actions where required.
You will need to be confident in using the full Microsoft Office suite including Outlook, Word and Excel.
You will also be required to work on your own initiative and demonstrate a willingness to help others as a key member of the team.
You will be expected to be able to prioritise work and meet deadlines to fulfil the requirements of the post.
You will carry out day-to-day organisation of systems to ensure the smooth running of the administration team
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.

Previous experience of working in an office or customer care environment.
Competent and experienced administrator with good IT skills and attention to detail and accuracy.
Professional telephone manner, able to deal with sensitive or challenging phone calls.
Ability to work effectively in a team.
Hear what our people say about working for our CAMHS service: https://bit.ly/CAMHS
If you recognise yourself in these requirements, we recommend you apply today!
For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. For further application tips – see the help with your application document attached once you click apply.
If you’re someone who shares our passion for excellence and care, you belong at Berkshire Healthcare!
We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Jennie Pohlman, Business Support Manager on 07929 767579 or email jennie.pohlman@berkshire.nhs.uk who’ll be delighted to help.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required