Administrator/Kaiwhakahaere

at  Health New Zealand Te Whatu Ora Capital Coast and Hutt Valley

NAU MAI, HAERE MAI KI TE WHATU ORA – CAPITAL, COAST & HUTT VALLEY DISTRICT

Location: Level 2, 113 Adelaide Road, Mount Cook
Service: Wellington South Community Mental Health Team
Contract: Permanent, full-time
Salary: $70,970 - $73,941

MOŪ – ABOUT YOU

Skills and experience we are looking for:

• Excellent customer service skills
• Exceptional attention to detail
• Strong typing and computer skills – Microsoft Word, Outlook and Excel
• The ability to work well in a team
• Strong multi tasking skills and be able to work well under pressure
• Excellent verbal and written communication skills, and effective time management techniques.
• Excellent prioritisation and administration skills
• Solution focused

E PĀ ANA KI A TATOU – ABOUT US

Here at Capital, Coast & Hutt Valley District we embrace diversity and welcome applications from all people, including all gender identities, ages, ethnicities, sexual orientations, disability and religions. A workforce that is diverse and inclusive means that we are better positioned to understand and serve our community.
Capital, Coast & Hutt Valley District are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.
To find out more about us click on the following links:
Capital and Coast
Hutt Valley
Mental Health, Addiction and Intellectual Disability Service

An opportunity has arisen for an enthusiastic receptionist/administrator with passion, resilience and commitment to join our diverse team.
You will be at the forefront of all our client and visitor interactions so it is important you are friendly, approachable, and have a natural ability to make our tāngata whaiora, whānau and visitors feel at ease. A proven track record in maintaining high levels of accuracy and service excellence is top priority.
The successful person will be required to undertake duties associated with the administration of our service. This role encompasses many different tasks so training will be given to assist in the development and enhancement of skills and knowledge required. The role requires you to have the ability to multitask, prioritise and adhere to deadlines all while remaining calm and keeping a sense of humour. A friendly disposition and willingness to learn is essential while previous office or customer service experience is desirable.

Ultimately, your duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards. You will be responsible for a range of activities ranging across assisting our clients and visitors with their enquiries, both over the phone and in person, generating and confirming appointment bookings for our doctors/clinicians and processing referrals. Other duties include:

• Receive, sort and distribute daily mail/deliveries.
• Update calendars and schedule appointments.
• Management of all fleet vehicles maintenance and mandatory services.
• Order office supplies and keep inventory of stock.
• Offering administrative support across the organisation.
• Perform other administration duties such as filing, photocopying, etc.