Administrator

at  Leaders Romans Group

Job Title: Corporate Operations Support Administrator
Location: Crowthorne House, Wokingham
Brand: Romans
Hours: Mon - Thurs 9am - 5:30pm, Fri 9am - 5pm
About Romans:
Romans, founded in Bracknell in 1987, are one of the largest and most respected property groups in south-east England. In 2016 we joined forces with our sister company Leaders, and since then more respected brands have joined forces with us so now, we have a combined UK network of over 215 estate and letting agencies, known as the Leaders Romans Group.
LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 200 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.
Job Summary and key responsibilities
Reporting to the Client Lettings Operations Manager, this is an exciting opportunity to work alongside the growing Corporate Lettings team based in Crowthorne House, Wokingham. This role will assist the Property Management team with the smooth coordination of tenancies from beginning to end.

Key Responsibilities:

• Support the Corporate Lettings Operations Manager.
• Processing tenancy move ins through our CRM system.
• Providing support to the Client Success Managers by progressing upcoming tenancy move-ins.
• Liaise with Romans/Leaders branches to ensure the tenancy move in paperwork is correct
• Closely monitor the property portfolio statuses, working closely with the Client Success Managers.
• Compile and evaluate monthly reports.
• Assist with the on-boarding of new client portfolios – which includes inputting and checking data, liaising with the previous managing agent to chase relevant information, and scanning in documentation.
• Conducting various audits and reporting findings to the Corporate Lettings Manager
• Providing admin support to Move Management, Accounts and Debt Management if necessary.
• Maintaining and creating spreadsheets where necessary.
• Carrying out general administrative duties.
• Process and provide panel management administration for Let Only instructions via Corp in the LRG branches.
• Create monthly invoices for Let only business completed via corporate accounts team.
• Use Smartsheet for project management tasks.
• Liaise with support services, such as database support, Process and Implementation and IT to ensure the correct and most robust process are being provided to the corporate team.
• Work with the business analyst to provide up to date information for bespoke reporting both internally and externally, as required.

• Support the Corporate Lettings Operations Manager.
• Processing tenancy move ins through our CRM system.
• Providing support to the Client Success Managers by progressing upcoming tenancy move-ins.
• Liaise with Romans/Leaders branches to ensure the tenancy move in paperwork is correct
• Closely monitor the property portfolio statuses, working closely with the Client Success Managers.
• Compile and evaluate monthly reports.
• Assist with the on-boarding of new client portfolios – which includes inputting and checking data, liaising with the previous managing agent to chase relevant information, and scanning in documentation.
• Conducting various audits and reporting findings to the Corporate Lettings Manager
• Providing admin support to Move Management, Accounts and Debt Management if necessary.
• Maintaining and creating spreadsheets where necessary.
• Carrying out general administrative duties.
• Process and provide panel management administration for Let Only instructions via Corp in the LRG branches.
• Create monthly invoices for Let only business completed via corporate accounts team.
• Use Smartsheet for project management tasks.
• Liaise with support services, such as database support, Process and Implementation and IT to ensure the correct and most robust process are being provided to the corporate team.
• Work with the business analyst to provide up to date information for bespoke reporting both internally and externally, as required