Administrator, Learning Operations (Wisdom)

at  DaVita

2000 16th Street, Denver, Colorado, 80202, United States of America
Learning Operations Coordinator of DaVita Leadership Development Programs

Here is what you can expect when you join our Village:

• A “community first, company second” culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

MINIMUM QUALIFICATIONS

• Strong written (email) and verbal (presentation) communication skills
• Proficient in Microsoft Office (365), including Outlook, Word, Excel and PowerPoint.
• Demonstrated organizational and time management capabilities
• Strong Attention to detail

PREFERRED QUALIFICATIONS

• Bachelor’s Degree preferred
• Experience with instructional media and coordinating training events
• Experience with M365
• Experience producing virtual meetings or events in Microsoft Teams, including proficiency in engagement tools such as whiteboards, chat, breakout rooms.
• Experience administering a Learning Management System (LMS), Cornerstone On Demand (CSOD) preferred
• Experience with creating and editing spreadsheets in Smartsheet

TRAVEL AND TIME REQUIREMENTS

• Travel: 10-20%
• Nights and weekend work: 10-20%
• No relocation provided
  Join us as we pursue our vision “To Build the Greatest Healthcare Community the World has Ever Seen.”
  Why wait? Explore a career with DaVita today.
  Go to http://careers.davita.com to learn more or apply.

• Coordinates logistics and performs end-to-end planning for learning experiences in all modalities, including instructor-led (ILT), virtual instructor-led (VILT) and self-paced online programs.
• Administers Learning Management System (LMS) key functions from start to finish for, including enrollment management, automation of emails and other items, sharing content and building curriculum and virtual learning communities
• Support learner enrollments through effective communication and marketing strategies
• Follow Standard Operating Procedures, pre and post program, to ensure all tasks related to training are performed effectively and on time
• Administers/produces training as needed to assist faculty with courses including interactive features, breakout sessions, and orientation to virtual technology for VILT and hotel contracting, coordinating food & beverage, room set-up, and on-site support for ILT.
• Creates course evaluations in alignment with DVU templates and shares reports with program owners upon program completion
• Performs data analyses on key areas of feedback (NPS, etc) and works with our reporting platform (Visier) to report out on it
• Ensure accuracy of eLearning content builds and upload to the LMS by following the Quality Assurance Process and LMS content upload checklist
• Manage DVU responses to teammate inquiries through an outlook inbox and electronic task management system (TMSS)