Administrator

at  Manor Court Surgery

Primary Care Warwickshire (PCW) Administrator 16 hours per week Employed by Manor Court Surgery on behalf of PCW Contract Type Permanent Salary £14.00ph Responsible to the Board Job Purpose/Summary To provide administrative and clerical support to PCW team in a timely and efficient manner. To support the recruitment/induction of PCW roles. To act as central point of contact, where appropriate, for projects on behalf of PCW and collate information to monitor/review delivery of contract performance. Events & Meetings Review Terms of Reference as appropriate and flag when due for review or if meeting conditions are non-compliant.
PCW Meetings Coordinate monthly PCW meetings, including circulating an agenda and relevant papers 1 week before the meeting, taking accurate minutes to reflect discussions/decisions, organise presenters where appropriate and maintain/monitor an action log. PCW Board Planning/Strategy Days Coordinate the agenda and book the venue for the Planning/Strategy days. HR/Recruitment Support Work closely with PCW Board to support any recruitment. Recruitment For staff employed by PCW this involves overseeing job applications, supporting the interview process, organising necessary pre-employment checks, drafting documents & contracts, agreeing start dates and coordinating necessary training and Induction programmes.
Work with the Board to develop Statutory & Mandatory training schedules and subsequently monitor compliance. Ensure that staff files are complete and comply with GDPR and other relevant legislation. Support PCW to develop a suite of Policies and Procedures Administration Support PCW Board with ad hoc projects and work as required. Develop and maintain an action tracker for the PCW Board and support the Board as necessary.
Coordinate activities across the member practices. Develop newsletters as required for scheduled circulation to member practices. Work with PCW Board to develop and maintain the PCN Website. General administrative duties as they arise.
Confidentiality PCW is fully committed to encouraging its staff to freely contribute views on all aspects of health service activities, especially those on delivery of care and services to patients. However, you shall not, either during or after the end of your employment (however it is terminated), divulge to any unauthorised person confidential information relating to PCW. This includes, but is not limited to, information covering patients, individual staff records, industrial relations, financial affairs, contract terms and prices or business forecasts. Your obligations of confidentiality under this clause shall not prevent you from raising genuine concerns about healthcare, or a belief that criminal conduct, breach of a legal obligation, health and safety breaches or damage to the environment has been, is being, or is likely to be committed, or any information tending to show any of the above has been, is being, or is likely to be, deliberately concealed, provided that such disclosure is made in good faith and in accordance with the provisions of the Public Interest Disclosure Act 1998 and the Raising Concerns at Work-Whistle Blowing Policy.
Health & Safety Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974), and associated legislation, to maintain a safe working environment for both themselves and others, to observe obligations under organisational and departmental Health and Safety Policies, maintaining awareness of safe practices and assessment of risk. Data Protection If you are required to obtain, process and/or use information held on a computer or word processor as part of this post you should do so ‘in a fair and lawful way in line with the Data Protection Act 2000. You should hold data only for the specific registered purpose and not use or disclose it in any way incompatible with such a purpose and ought to disclose data only to authorised persons or organisations as instructed. Breaches of confidence in relation to data will result in disciplinary action which may involve dismissal.
Safeguarding All employees have a responsibility to support the safety and well-being of children, young people and adults at risk of harm and to practice in accordance with legislation. Knowledge, skills and competency are to be maintained according to role and responsibilities in order to fulfil Safeguarding Children and Adults at Risk responsibilities. All employees are expected to comply with existing local Safeguarding policies and procedures. Customer Awareness & Customer Care All PCW staff are expected to communicate with colleagues in a polite and courteous manner at all times.
In order to meet an aim of provision of the best possible care and service, it is expected at all times to put the patient and other service users first and do our utmost to meet their requests and needs courteously and efficiently. Equal Opportunities PCW Policy is to ensure that no job applicant or employee is discriminated against either directly or indirectly on the grounds of race, creed, sex, marital status, disability, age, nationality, ethnic or national origins. PCW commits itself to promote equal opportunities and will keep under review its policies, procedures and practices, to ensure that all users and providers of its services are treated according to their needs. Smoking Policy PCW have a No Smoking Policy as part of their provision of healthcare.
Special Working Conditions The post-holder may be required to travel independently between practice sites (where applicable) and to attend meetings hosted by other agencies. Location/Mobility In accordance with PCW requirements, all staff are required to undertake work and alternative duties as reasonably directed at variable locations in the event of, and for the duration of a significant internal incident, major incident or pandemic. You may be required to work at or from any additional location as determined by PCW. You may also be required to travel between PCW Practices for the performance of your duties.
Security It is the responsibility of all employees to work within the security policies and procedures of the practices they work at to protect the patients, staff and visitors. Criminal Records This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Method of Payment Payment of salary is made into bank account/building society account by direct bank transfer. Details of a bank account or building society account will be required on the first day at work.
There is no facility for any form of other payment. Job Description Statement This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post-holder commensurate with the position. This description will be open to regular review and may be amended to take into account development within the practices.
The post holder should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of PCW. This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post holder

Please refer the Job description for details